IM Vending LLC

Legal

Privacy Policy

Effective Date: June 5, 2026

Welcome to IM Vending Services. We operate the website imvendingservices.com (the "Site") and provide related vending, micro-market, and refreshment services (collectively, the "Services").

At IM Vending Services, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and your choices regarding your information. By using our Site or Services, you agree to the collection and use of information in accordance with this policy.

1. What Information Do We Collect?

Information You Provide to Us

When you request more information, register or personalize an account, complete a business transaction, participate in a questionnaire, subscribe to our newsletter, or communicate with us via phone, email, chat, or otherwise, we collect "Personal Information." This may include, but is not limited to:

  • First and last name
  • Email address and phone number
  • Business name and physical address
  • Billing and shipping information

You may also provide us with certain Personal Information of other individuals (e.g., if you are referring our Services to a business partner or employee). You can choose not to provide certain information, but doing so may limit your ability to take advantage of all our Services.

Information Automatically Collected

Whenever you interact with our Site, we automatically receive and record information from your browser or device. This may include your IP address, browser type, device identifiers, cookie information, and the pages you request. We use this data to analyze trends, administer the Site, and improve our digital offerings.

Special Categories of Data

We do not collect any "Special Categories of Personal Data" about you. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, or information about your health, genetic, and biometric data.

2. How We Use Your Information

We will only use your personal data for the purposes for which we collected it, unless we reasonably determine that we need to use it for another reason that is compatible with the original purpose. Primary uses of your data include:

  • To Deliver Services: Processing transactions, setting up vending or micro-market equipment, and managing your account.
  • Customer Support: Responding to your inquiries, service requests, or feedback sent via email or contact forms.
  • Administrative Notifications: Sending you updates concerning your account status, system changes, or activities associated with our delivery of services.
  • Marketing Communications: Sending newsletters, product updates, or specialized offers (which you can opt out of at any time).

Creation of Anonymous Data

We may create anonymous information records from the personal information we collect by excluding identifiers (such as your name) that make the data personally identifiable to you. We reserve the right to use this anonymous data to analyze usage patterns, improve our Site offerings, optimize vending inventory, and share it with third parties at our discretion.

3. How We Protect and Store Your Information

We implement industry-standard security measures to protect against the loss, misuse, and alteration of the data under our control.

  • Encryption: All supplied sensitive information or financial information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' databases.
  • Access Controls: This data is only accessible by those authorized with special access rights to such systems, and who are strictly required to keep the information confidential.
  • Data Retention: After a transaction is fully processed, your highly sensitive financial data (such as full credit card details) will not be stored on our servers. While we use commercially reasonable efforts to secure your data, we cannot guarantee absolute security.

4. Sharing and Disclosing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to:

  • Comply with applicable laws, court orders, or legal regulations.
  • Enforce our site policies or contractual agreements.
  • Protect our rights, property, safety, or the safety of our users and others.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other analytic uses.

5. Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal data. These rights generally include:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of incomplete or inaccurate personal data.
  • Erasure (Deletion): Request that we delete or remove personal data where there is no good reason for us to continue processing it.
  • Objection/Restriction: Object to or request the restriction of the processing of your personal data.

Opting Out of Communications

Every promotional email we send includes an easy, automated way for you to stop receiving messages from us. If you wish to unsubscribe or update your profile preferences, simply follow the instructions at the bottom of any email. Please note that even if you unsubscribe from marketing emails, we may still send you administrative notifications regarding active service contracts or machine installations.

6. Third-Party Links

Our Site may contain links to third-party websites, applications, or plug-ins. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

7. Changes to This Privacy Policy

Our Privacy Policy may be revised from time to time at our sole discretion without prior notice. Any updates will be posted directly to this page, and the "Effective Date" at the top will reflect when the changes go into effect. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: